This page contains a description of the policies for managing the website in regards to processing the personal data of the users who visit the site and their privacy. This information is provided pursuant to article 13 of Italian Legislative Decree no. 196/2003 – Laws concerning the Protection of Personal Data and the individuals who interact with the web services of Hotel & Ristorante La Griglia


The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Analytics, Remarketing and Behavioral Targeting, Managing contacts and sending messages and Advertising.
The Personal Data used for each purpose is outlined in the specific sections of this document.


The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.


Hotel & Ristorante La Griglia,
Via Sant’Anna 1, 22010 Argegno CO,


Xdeers Sagl ( Via San Salvatore, 10 – Paradiso – (Lugano), Swiss.


Personal data can be disseminated (even through the company’s website).

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

If you have questions about these Terms of Use please send an e-mail to:


What are cookies?
Cookies are small text files sent from the website to the terminal of the party concerned (usually the browser), where they are stored before being referred back to the website upon the same user’s next visit. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses or capture email addresses. Each cookie is unique to the user’s web browser. What cookies do we use?


Technical cookies are essential for the proper functioning of the website, allowing users to browse the website and exploit its features (for example, they make it possible to memorise previous actions or save a user’s session and/or perform other activities that are strictly necessary for the website to function).

This category also includes “analytical” cookies which help us to understand how users interact with the website by supplying information on the last page visited, the number of sections and pages visited, the time spent on the website and any event that occurred during browsing, such as an error message. This makes it easier to understand every problem that a user encounters when using the website. This information may be associated with user details such as IP address, domain or browser; however, they are analysed along with the information relating to other users so as not to identify individual users. These cookies are gathered and aggregated anonymously, thus enabling the website manager to improve website usability.

Finally, “functional” cookies enable the website to remember the choices made by users (for example, the username) in order to provide them with a more customised and optimised browsing experience. Functional cookies are not key to the functioning of websites but they improve their quality and the surfing experience. If these cookies are not accepted, the performance and functionality of the website could be of a lower level and access to the website’s contents could be limited.


“Targeting” or “profiling” cookies are used to present content more suited to a user and his or her interests. They can be used to view targeted advertisements, to publish customised ads on the basis of a user’s interests or to limit the number of times that a user sees an advertisement. Moreover, they help to measure the effectiveness of advertising campaigns on the website; the website manager may use these cookies to remember the websites that a user has visited.

“Sharing” cookies (or social network cookies) are necessary to enable users to interact with websites via their own social network accounts and, for example, to like a site and share it with their own social network contacts.
The website uses, or may use, the following cookies or a combination of them:
– “session” cookies which are stored on the user’s computer for purely technical-functional requirements, to send session identifiers enabling safe and efficient website browsing; they are deleted at the end of the “session” (hence their name) when the browser is closed;
– “persistent” cookies which are stored on the computer’s hard disk until they expire or users delete them. Through the use of persistent cookies, users accessing websites (or any other user using the same computer) are automatically recognised on each visit.


When a user visits a website, it is possible that some cookies not controlled by the website manager are stored. This happens, for example, if a user visits a page that has third-party website content. Consequently, the user will receive cookies from these third-party services. As regards third-party cookies, the website manager does not have any control over the information supplied by cookies and does not have access to such data. This information is entirely controlled by third-party companies, as they state in their own privacy policies.

The table below details the third-party cookies present on the website. These fall under the direct and exclusive responsibility of the third-party provider and are divided into the following macro-categories:

– Analytics: these are cookies used to gather and analyse statistical information on website accesses/visits. In some cases, and in conjunction with other information such as credentials to access reserved areas (e-mail address and password), they can be used to profile a user (personal habits, websites visited, content downloaded, kinds of interaction etc.).
– Widgets: This category includes all the graphical components of a program’s user interface, with the aim of helping the user interact with the program itself (for example, Facebook, Google+ and Twitter cookies are widgets).
– Advertising: This category includes the cookies used to provide advertising services within a website.


Most browsers allow to clear cookies from your computer hard drive, block acceptance of cookies or receive a warning before a cookie is stored. Therefore, to remove cookies we encourage you to follow the instructions on the pages of the various browsers:

Microsoft Windows Explorer

Mozilla Firefox

Google Chrome

Apple Safari

Cookie Flash